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Terms of Service

StyleKart — by ZENTABYTE INFOTECH PRIVATE LIMITED

Summary

StyleKart is a D2C fashion shopping app offering Cash on Delivery orders within India. Cancel before dispatch for a full cancellation; returns of undamaged items are accepted within 7 days of delivery.

1. Acceptance of Terms

1.1 By downloading, installing, or using StyleKart ("the App"), you agree to be bound by these Terms of Service.

1.2 If you do not agree to these Terms, please do not use the App.

2. Description of Service

2.1 StyleKart is a lightweight direct-to-consumer (D2C) fashion shopping app that lets users browse curated styles and place Cash on Delivery (COD) orders.

2.2 The App is developed and maintained by ZENTABYTE INFOTECH PRIVATE LIMITED (zentabyteinfotech.in).

3. Eligibility

3.1 You must be at least 18 years old, or using the App under the supervision of a parent or guardian, to place an order.

3.2 By placing an order, you confirm that you are capable of entering into a binding agreement in your jurisdiction.

4. Product Information & Pricing

4.1 We make reasonable efforts to ensure product information — including descriptions, images, sizing, colors, and pricing — is accurate. Slight variations in color or texture may occur due to device displays.

4.2 Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

4.3 We reserve the right to correct pricing errors and update product information at any time.

5. Order Acceptance

5.1 Placing an order through the App constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion (for example, due to stock unavailability, delivery area restrictions, or suspected fraud).

5.2 An order is considered confirmed once we acknowledge it via WhatsApp or a similar communication channel.

6. Payment — Cash on Delivery

6.1 StyleKart currently supports Cash on Delivery (COD) only. Full payment is collected in cash at the time of delivery.

6.2 Online payment (UPI / cards / wallets) is coming soon and is not available at this time.

7. Delivery

7.1 Delivery is available within India only. We do not ship internationally.

7.2 Standard delivery time is 5–7 business days from order confirmation, subject to location and courier availability.

7.3 Risk of loss passes to you upon delivery to the address you provided.

8. Order Cancellation

8.1 Orders can be cancelled free of charge before dispatch. To cancel, reply to the order confirmation message on WhatsApp or contact us.

8.2 Once an order has been dispatched, it cannot be cancelled but may be eligible for return as per Section 9.

9. Returns & Refunds

9.1 Returns are accepted for undamaged items within 7 days of delivery. Items must be unused, with original tags and packaging intact.

9.2 To initiate a return, contact us via WhatsApp or email with your order ID and reason.

9.3 Once the returned item is received and inspected, refunds will be processed via COD reversal or bank transfer to an account you provide, typically within 7 business days.

9.4 Personalised items, innerwear, and items marked "final sale" are not eligible for return unless defective.

10. User Responsibilities

10.1 You agree to provide accurate name, phone number, and delivery address details.

10.2 You agree to be available (or to designate a recipient) to receive the delivery and pay COD charges.

10.3 Repeated refusal to accept COD deliveries may result in suspension of service.

11. Intellectual Property

11.1 The App, including its design, code, graphics, and content, is owned by ZENTABYTE INFOTECH PRIVATE LIMITED and protected by applicable intellectual property laws.

11.2 Product images and brand marks remain the property of their respective owners.

12. Disclaimer of Warranties

12.1 The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.

12.2 We do not warrant that the App will be uninterrupted, error-free, or that all listed products will be continuously available.

13. Limitation of Liability

13.1 To the maximum extent permitted by law, ZENTABYTE INFOTECH PRIVATE LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App or any purchase made through it.

13.2 Our total liability for any claim shall not exceed the amount paid for the specific order giving rise to the claim.

14. Termination

14.1 We may restrict or terminate your access to the App if these Terms are violated.

15. Governing Law

15.1 These Terms are governed by the laws of India, including the Information Technology Act, 2000 and the Consumer Protection Act, 2019.

15.2 Any disputes shall be subject to the exclusive jurisdiction of courts in Ghaziabad, Uttar Pradesh, India.

16. Changes to Terms

16.1 We may modify these Terms at any time. Continued use of the App after changes constitutes acceptance of the updated Terms.

17. Contact Us

For legal and order-related questions, contact: